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Terms & Conditions

Legal Eye (Domestic & International Flight Booking)

Acceptance of these terms and conditions is a condition of booking. Acceptance by you on this booking is the acknowledgment that you have read, understood, and agreed to be bound by these terms and conditions.

Please ensure you have at least 6 months validity on your passport from the date of your return and that the first name and surname that you provide for your reservation are exactly the same as they appear on your passport. Amendment fees apply to all name changes and sometimes incur cancellation and re-booking fees. Please check your visa condition and passport status before you fly to your destinations even in course of transit. We do not advise on any sort of visa information about any country.


We recommend that you confirm your flight with the local airline office at least 72 hours prior to departure. Failure to reconfirm may result in the cancellation of some reservations. Special requests (hotel confirmation, meal and seat preference, special assistance, wheelchair request) are subject to airline confirmation and need to reconfirm by the agency at least 72 hours prior to departure.

Airline Fares & Bookings:

Airfares quoted are subject to change, withdrawal, or alteration by airlines without notice, prior to the final ticketing process being completed.

Legal Eye is not liable for the cancellation of any services, or bankruptcy by third company providers, including all airlines.

Legal Eye is not responsible for any baggage damage, loss, or In-flight services during your journey. All these matters need to address directly to Airlines.

A frequent-flyer program (FFP) is a loyalty program offered by an airline. Points earned under FFPs may be based on the class of fare, distance flown on that airline or its partners, or the amount paid. Legal Eye is not responsible for Frequent Flyer redemption. All these matters need to address directly to Airlines.

Airport Check-In:

Please check and confirm the baggage allowance on your booked fare, before ticket confirmation. Baggage allowance varies from airline to airline and sector.

General rules of baggage allowance:

Changes to your flight times:

It is your responsibility to contact the airline prior to departure to ensure there is no change to the scheduled departure time. We are made aware of any such changes but will not be liable for any costs incurred if contact has not been made.

Hotel Accommodation from Airline:

STPC/Free hotel accommodation ( If applicable in Fare rules ) in transit country is subject to confirmation
Legal Eye will not be responsible for any Non-Confirmation of Hotel Accommodation in case of long transit hours. We advise rechecking your flight timings, layover time in the transit country, and visa conditions of the transit country.

Travel Insurance:

Legal Eye strongly recommends travel insurance to protect you from unforeseen circumstances throughout your journey.


Any taxes or charges imposed by the government or airport authorities are payable by passengers. These are either included in the fare amount or to be paid upon arrival or departure in local currency at the airport of arrival or departure.

Passports, Visas & Health Requirements:

You are solely responsible for ensuring that you hold all valid travel documents (passports, visas, etc.) and comply with the entry, exit, transit or other requirements of the countries you are traveling to. You may refuse entry into a country if you do not have the required or valid travel documents. Legal Eye and our reservation staff will not be liable in any way for any consequences arising out of your not having the required or valid travel documents.

Please check with the respective Embassy or Consulate of each country that you are scheduled to visit, as many destinations require visas for both Australia and Non-Australia Passport holders. It is your own responsibility to ensure all travelers have valid passports. Any penalties or extra costs incurred if any documents are not accepted by any authorities will be your responsibility. Please ensure you have at least 6 months validity on your passport from the date of your return and that the first name and surname that you provide for your reservation are exactly the same as they appear on your passport. Amendment fees apply to all name changes and sometimes incur cancellation and re-booking fees. It is your responsibility to ensure that you are aware of any health requirements for your travel destinations and to ensure that you carry all necessary vaccination documentation.

Entry Requirements to the USA ESTA (Electronic System for Travel Authorization) Guidelines
The Government of the United States of America has announced new and more detailed immigration and entry procedures for all travelers who are not citizens of the USA or Canada. If you are eligible, you can apply for and obtain approval under the Visa Waiver Program; or if you are not eligible for the Visa Waiver Program, you must apply for and obtain a visa as per the usual USA visa process. If you wish to travel under the Visa Waiver Program, you must “pre-register” your intention to enter the USA at least 72 hours prior to your scheduled departure. If you do not obtain approval to travel by one of the above mechanisms, you will not be able to board your flight to the USA. Please visit USA ESTA for more information.

Credit Card Fees:

Credit card surcharges apply when paying by credit card. In the event that payment has been made to Legal Eye by credit card, you agree that you will not seek to claim back from Legal Eye any credit card surcharges.

On MasterCard, Visa, and American Express – 2% (issued by banks), Premium credit card – 3% (issued by following companies like Myer, Coles, Credit Union, GE credit card, etc.) fee applies.

Reissue Fee:

If any ticket has been issued that requires a change, for example to date, a reissue fee will apply, at a fee of AUD 75 per change plus a consolidator fee of AUD 22.00 any reissue fee, fare difference, or tax difference payable to the airline. If travel has commenced and the ticket requires reissue, airlines may charge additional fees and taxes, or local office fees.

Legal Eye fee & Supplier charges may vary and increase up to AUD 300 depending upon the complexity of the ticket.


The deposit Fee of $50.00 is non-refundable. If passengers wish to adjust the deposit fee then it would be adjusted within 30 days of initial booking for the same passenger.

Governing Law:

These terms and conditions are governed by the laws of Victoria, Australia. Any disputes or issues need to settle under the jurisdiction of the court of Victoria.


If Legal Eye takes any action to enforce the Terms and Conditions, it will be entitled to recover from you, and you agree to pay, all legal fees and expenses and any cost of litigation, in addition to any other relief, at law or in equity, to which such parties may be entitled. I agree that the above dates and times are correct. My name is as it appears on the passport. I am aware of all fare rules and conditions. I must reconfirm my flights 72 hours prior to departure.

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